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Terms of Use

These Terms of Use shall become an integral part of the distance agreement, concluded by the parties, on the basis of the order of the customer, at the online trading site.

Obligations included in the Terms of Use shall be mandatory. Violation of these Terms of Use may form a basis for termination of the distance contract. The contract shall be in force for an unlimited period of time.

When making an order, a customer confirms that he/she has read, understood and agrees to the Terms of Use.

  1. Terms used in the Terms of Use:

    1. SIA “Very Berry” –  the owner of the online trading site www.veryberry.lv is SIA “Very Berry” registration No. 43203003808, legal address: Smiltene parish, Gaujiena region, “Kalna Purvs”, LV-4339, offering and selling products to customers during the time of its commercial activity, in accordance with the present Terms of Use; 

    2. Customer – a natural or legal person, ordering products from SIA Very Berry.

    3. SIA Very Berry – online trading site www.veryberry.lv, which is used by the Customer for placing an order (hereinafter also referred to as – “we”, “us”, “our”);

    4. Delivery – delivery of products ordered by the customer to the address, specified in the order of the customer;

    5. Shipment – packaging, where products ordered by the customer are delivered. 

    6. Ordering

      1. A Customer may use the services of SIA Very Berry and order products as a guest. When placing an order, the Customer shall provide the following information: name, surname, contact information for communication and precise delivery address.

      2. When ordering products, the Customer shall be responsible for the provision of true and correct information.

      3. Notifications on performance of the order (such as approval of the order, invoice, cancellation of the order etc.) shall be sent to the Customer regardless of the fact of whether he/she selected to receive notifications and offers or not, as far as such notifications are necessary for the fulfilment of orders and informing the Customer on the status of the order.

      4. Personal data of the Customer shall be used for the performance and delivery of the order, preparation of documentation of the invoice, repayment of the overpaid quantity and returned products, administration of financial liabilities and other obligations, arising from these Terms of Use and distance contract, as well as for the provision of other services by SIA Very Berry. See more detailed information on personal data processing in Section 7. in these Terms and Conditions.

  2. Price, payments

    1. Product prices of SIA Very Berry are specified in the EUR currency. All prices are specified, including any value added or other tax. Products shall be sold for the prices being in force at the time of placing an order. Total delivery price may include fees. Banking fee may be applied, depending on the bank used by the Customer.

    2. The Customer may only settle accounts by payment methods, specified in the menu of the payment types of SIA Very Berry. Payment shall be made before the receipt of products.

    3. After receipt of the order SIA Very Berry shall send the Customer an approval of the order via e-mail.

    4. Products shall be arranged in carboard boxes.

  3. Product packaging and delivery

    1. SIA Very Berry tries to do everything possible in order to ensure that every order is completed in full, however due to the unavailability of certain products at the moment of the performance of the order SIA Very Berry shall not guarantee that all products ordered by the Customer will be available and will be delivered.

    2. Deliveries will be made by Very Berry or by third party – Omniva, SIA according to their terms of service.

  4.  Cancellation of the order

In the case of serious circumstances, SIA Very Berry may temporarily or completely terminate the sale via the internet without informing the Customer in advance.

   5. Customer service

In the case if you have any questions about shopping at SIA Very Berry, please, contact us during working hours 09:00 – 17:00 via phone +371 27 338 872 or e-mail info@veryberry.lv.

   6. Final provisions and dispute settlement

  1. SIA Very Berry may unilaterally make changes to these Terms of Use.

  2. The present Terms of Use are prepared in accordance with and are governed by regulatory enactments of the Republic of Latvia, and all disputes shall be subject to the courts of the Republic of Latvia.

  3. If the Customer considers that SIA Very Berry has violated these Terms of Use or any other applicable regulatory enactments and this has affected the ability of the Customer to use his/her rights and it is not possible to settle the situation by mutual negotiations, the Customer may turn with a submission to the national consumer rights protection authority – Consumer Rights Protection Centre.

   7. Data processing and protection

Personal data of the Customer shall be used in order to identify the Customer and receive the order, to perform the order and delivery, to prepare accounting documents, including the invoice, to repay the overpaid amount and return the amount for the returned products, to administer financial obligations and other obligations arising from these Terms of Use and the distance contract regarding the use of services offered by SIA Very Berry.

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